Sat Feb 28 2026 19:00:00 GMT-0500 (Eastern Standard Time) ยท 2 min read
๐ Free: The 2026 AI Tools Starter Guide
Get our 12-page no-fluff guide to the AI tools actually worth paying for โ picked for local business owners.
The FTC's August 2024 rule change made fake reviews a federal offense. Review gating โ only asking happy customers โ is under scrutiny. So how do you legitimately build your review count?
Send review requests to ALL customers after service. This isn't just ethical โ it's what Google and the FTC expect. Cherry-picking violates the spirit of consumer protection laws.
The best time to ask: within 2-24 hours of service completion. The experience is fresh, satisfaction is high, and the customer hasn't moved on.
Maintain an audit log of every review request sent: who, when, what channel. If the FTC ever asks, you have proof you're operating compliantly.
๐ Never miss a customer call again
LineKept is an AI phone receptionist that answers every call, books appointments, and follows up via text โ 24/7, for a fraction of the cost of a human receptionist.
Businesses that systematically request reviews see:
The most effective businesses automate the entire flow: service completed โ CRM triggers โ SMS/email sent โ review link included โ audit log recorded.
No manual work. No forgetting. Fully FTC compliant.
Want automated, compliant review requests? Book a free demo โ ReviewGuard sends requests, drafts responses, and tracks everything for $149/mo.
๐ Never miss a customer call again
LineKept is an AI phone receptionist that answers every call, books appointments, and follows up via text โ 24/7, for a fraction of the cost of a human receptionist.
๐ Free: The 2026 AI Tools Starter Guide
Get our 12-page no-fluff guide to the AI tools actually worth paying for โ picked for local business owners.